Frequently Asked Questions

Questions related to the provision of occupational health services

The duration of the visit is usually 30-60 minutes, depending on the person’s health risks, state of health and the procedures provided by the employer.

Our appointments take place concurrently in different offices, but due to a peculiarity in the booking system, the 15-minute slot simply marks the gap between the starting times of two appointments. For each client, the appointment time is typically scheduled for 30-60 minutes, depending on their health condition.

Please do not be misled by this peculiarity in the booking system – we warmly welcome you to your appointment.

In general, this is not done, but the law describes important clarifications in this regard. First of all According to TTOS § 13 1 “Occupational health service” point 14 “The occupational health doctor provides the employer with the employee’s health data, which is unavoidably necessary for the employer to improve the working environment and working conditions and to promote the health of the employees and is directly related to the above activities. The employer does not have the right to receive diagnosis data.

HeBA forwards the medical examination decision to a certain representative of the principal, which each employee also signs during the health check. Also, if the employer requires it, also the list of people who have used health services. Therefore, each employee knows to whom and what information HeBA may have communicated about him to the employer.

It is important to know that TTOS §14 “Obligations and rights of the employee” in point 1 1 has been added that “ the person processing the employee’s health data in the performance of work duties has an obligation to keep this data confidential for an indefinite period.” Therefore, we make the assumption that every representative of the specific employer, who has learned something about the health data of the employees, keeps it secret, including ka after leaving the employer .

Questions related to the use of the HeBA platform

The health declaration is your confirmation about your own health, including that the information about you in the digital story is true in your opinion and that nothing is missing from it.

Among other things, the law requires that the occupational health doctor asks for such a declaration from each person arriving for a visit.
Our occupational health doctor will certainly check the entries in the digital log as well. If necessary, differences between your own assessment and the information in the digital history will be specified during the health check.

Unfortunately, our reservation system partner – the authorized processor Connected OÜ – has not yet added the smart ID option.

Questions related to information exchange

All the answers to the analyzes – when they are ready – reach the Digital Lock immediately.

In the digital story, the answers to the blood tests are presented in the section “Answers to referral letters” or “Answers to tests”.

You can also find the most recent analyzes in the “Recent Documents” section.

We confirm that all emails sent from the @ heba.ee domain are checked for security.

tervis@heba.ee is HeBA’s public e-mail address for medical topics, to which everyone can write.

The e-mail address heba@heba.ee is an account from which we communicate only with our customers and in connection with non-medical questions.

Work motivational training

Training helps to find your inner motivation, understand your own role in the success of the organisation, and value yourself, your team, and your work.

What is the result:
Employees’ notice their thought patterns and attitudes, and their impact on their own behaviour and performance. A new meaning is created for our own work, which creates additional motivation.

Improving teamwork, enhancing cooperation workshop

The aim of the workshop is to strengthen a sense of unity and a desire to support each other. In addition, a “we” feeling and trust are developed. The aim is to provide participants with knowledge about communication, relationship formation, and values.

What is the result:
Understanding the need for cooperation and learning to trust others. Openness increases, and you learn to search for solutions and overcome bottlenecks, together.

Mindfulness training

Mindfulness, or consciousness, has a positive impact on the performance and satisfaction of employees. It helps one to reduce stress, adapt better to change, focus on tasks, and enjoy work.

What you experience in the course directs you to notice your own ingrained habits and automatic response methods, and provides an opportunity to change these habits to be more conscious, calmer, more effective, and creative.

Adapting to changes, planning changes workshop

The aim of the workshop is to raise awareness of opposition and agree on an exchange of information in order to organise it in such a way as to reduce tensions and create clarity within the organisation.

As a result of the workshop, each individual understands the role of the leader in different phases of change, how each individual can better adapt to and survive changes. There is awareness of the phases of change and typical problems and strategies to prevent hardships.

Stress management workshop

The purpose of the training is to raise awareness in the emergence or change of stress within a team and within an individual themself, to inspire group discussion, raise awareness, find solutions, and to evaluate the functioning of potential solutions in a cooperative way.

What is the result:
Able to notice and prevent sources of stress.

Engage supervisor/coach

Supervision/Coaching aims to find solutions to difficult situations and maintain the mental health of employees and prevent burnout.

Conflict management workshop

The purpose of the training is to raise awareness regarding conflict mechanisms and their reactions, to acquire and practice conflict resolution skills, and to agree on internal conflict resolution processes.

What is the result:
Increased self-awareness and acquired techniques to simplify the management of feelings and thoughts. Able to notice and prevent sources of stress.

Steven Saagpakk

Rated 5 out of 5

visit price from 40 EUR

Experiential counselor

Steven is more interested in psychotic disorders and anxiety and mood disorders in his professional work.

Working languages: English and Estonian

Visits: Viimsi

Margit Hobolainen

Rated 5 out of 5

visit price from 70 EUR

Psychologist

Margit’s interest in mental health is addictive disorders. She conducts psychological counselling both individually and with family and friends.

Working languages: English and Estonian

Visits: Viimsi

Brigitta Randveer

Rated 5 out of 5

visit ptice from 70 EUR

Psychologist

Brigitta is involved in the assessment of adolescents’ and adults’ mental health problems and individual psychotherapy. As a therapeutic intervention, she mainly uses cognitive-behavioural therapy and motivational interviewing.

Working languages: English and Estonian

Visits: Viimsi

Cart

Thank you! Your request has been successfully sent.

Click here to close the form