While many people previously associated an occupational health visit with an obligation, the Police and Border Guard Board’s (PPA) experience with the HeBA clinic shows a clear change: employees are more likely to look forward to going for a health check.
“The vast majority of our nearly 5,000 employees today see a health check as an opportunity, not an obligation,” say PPA work environment specialists Grete Usin, Helen Perli and Kairi Eindorf.
According to them, cooperation with the HeBA clinic has been professional, smooth and essentially different from previous service providers. “Employees have said that they feel truly listened to – it’s not just a formality,” notes Eindorf.
“Employees have said they feel truly listened to – it’s not just a formality.”
HeBA stands out for both the thoroughness of the examination and its humane approach. This is especially important in PPA, where the specifics of the work require individual attention. “At HeBA, both clinical and administrative support are fast and cooperative – this makes our work much easier,” adds Usin.
The attitude of employees has also changed. While in the past there was a lot of explaining to do about why occupational health care is necessary, today such questions are rarely raised. “Employees have become more health-conscious and look forward to visits – this is a big change compared to 10–20 years ago,” confirms Perli.
Health checks are organised in PPA on a procurement basis, with quality and cost-effectiveness being prioritised. “In every procurement period, we look for ways to improve the service even more. For example, we expect that Tartu will also have more different options for carrying out stress tests than before,” Perli highlights.
PPA uses both its own systems and the HeBA e-platform to manage health check-up information. Such a flexible combination allows the institution to choose the most suitable options from both systems.
