{"id":28362,"date":"2023-10-13T09:18:54","date_gmt":"2023-10-13T07:18:54","guid":{"rendered":"https:\/\/uus.heba.ee\/home\/frequently-asked-questions\/"},"modified":"2023-10-13T09:31:48","modified_gmt":"2023-10-13T07:31:48","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/heba.ee\/en\/heba-kliinik\/frequently-asked-questions\/","title":{"rendered":"frequently asked Questions"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Questions related to the provision of occupational health services<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does an occupational health visit last?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The duration of the visit is usually 30-60 minutes, depending on the person’s health risks, state of health and the procedures provided by the employer.<\/span><\/i><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy does the booking system show that the visit duration is only 15 minutes?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our appointments take place concurrently in different offices, but due to a peculiarity in the booking system, the 15-minute slot simply marks the gap between the starting times of two appointments. For each client, the appointment time is typically scheduled for 30-60 minutes, depending on their health condition.

Please do not be misled by this peculiarity in the booking system \u2013 we warmly welcome you to your appointment.
<\/span><\/i><\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan HeBA share employees' health data with the employer?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In general, this is not done, but the law describes important clarifications in this regard. First of all <\/span><\/i>According to TTOS \u00a7 13<\/span><\/i> 1<\/span><\/i> “Occupational health service”<\/span><\/i><\/a> point 14 “The occupational health doctor provides the employer with the employee’s health data, which is<\/span><\/i> unavoidably necessary for the employer to improve the working environment and working conditions and to promote the health of the employees and is directly related to the above activities<\/span><\/i>. The employer does not have the right to receive diagnosis data. <\/span><\/i><\/p>\n

HeBA forwards<\/span><\/i> the medical examination decision<\/span><\/i> to a certain representative of the principal, which each employee also signs during the health check. Also, <\/span><\/i>if the employer requires it, also the list of people who have used health services<\/span><\/i>. Therefore, each employee knows to whom and what information HeBA may have communicated about him to the employer.<\/span><\/i><\/p>\n

It is important to know that<\/span><\/i> TTOS \u00a714 “Obligations and rights of the employee”<\/span><\/i><\/a> in point 1<\/span><\/i> 1<\/span><\/i> has been added that “<\/span><\/i> the person processing the employee’s health data in the performance of work duties has an obligation to keep this data confidential for an indefinite period<\/span><\/i>.\u201d Therefore, we make the assumption that every representative of the specific employer, who has learned something about the health data of the employees, keeps it secret, including k<\/span><\/i>a after leaving the employer<\/span><\/i> .<\/span><\/i> <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Questions related to the use of the HeBA platform<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy do I have to fill out a health declaration on the HeBA platform if the data is available in the digital log?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The health declaration is your confirmation about your own health, including that the information about you in the digital story is true in your opinion and that nothing is missing from it. <\/span><\/i><\/p>\n

Among other things, the law requires that the occupational health doctor asks for such a declaration from each person arriving for a visit. <\/span><\/i>
<\/span><\/i> Our occupational health doctor will certainly check the entries in the digital log as well. If necessary, differences between your own assessment and the information in the digital history will be specified during the health check.<\/span><\/i><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy is it not possible to log in with Smart ID when booking an appointment? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Unfortunately, our reservation system partner – the authorized processor Connected O\u00dc – has not yet added the smart ID option.<\/span><\/i><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Questions related to information exchange<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I find my blood test results on Digilugu?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

All<\/span> the answers to the analyzes – when they are ready – reach the Digital Lock immediately.<\/span><\/i><\/p>

In the digital story, the answers to the blood tests are presented in the section “Answers to referral letters” or “Answers to tests”. <\/span><\/i><\/p>

You can also find the most recent analyzes in the “Recent Documents” section.<\/span><\/i><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre emails sent from the heba.ee domain safe?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We confirm that all<\/span><\/i> emails sent from the<\/span><\/i> @ heba.ee<\/span><\/i><\/a> domain are checked for security.<\/p>\n

tervis@heba.ee<\/i><\/strong> is HeBA’s public e-mail address for medical topics, to which everyone can write.<\/span><\/i><\/p>\n

The e-mail address heba@heba.ee<\/i><\/strong> is an account from which we communicate only with our customers and in connection with non-medical questions.<\/span><\/i> <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Questions related to the provision of occupational health services How long does an occupational health visit last? The duration of the visit is usually 30-60 minutes, depending on the person’s health risks, state of health and the procedures provided by the employer. Why does the booking system show that the visit duration […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":18517,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-28362","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nfrequently asked Questions - HeBA<\/title>\n<meta name=\"description\" content=\"Frequently asked questions and answers related to the provision of HeBA health services and the exchange of information and the use of the HeBA health management platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/heba.ee\/en\/heba-kliinik\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"frequently asked Questions - 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