If, as a manager, you notice unusual behavior or a strong change in the emotions of the employee, such as crying or sudden outbursts of anger, changes in his/her usual style of communication, talk to him/her immediately. Encourage the employee to be open and confirm that the conversation is confidential.

You can ask the employee the following questions:

• Is everything well and if the employee answers yes, ask if he or she is sure.
• Whether there are any worries or problems at work or outside of work.
• Has the employee told his/her friends or family about the problem?
• Has the employee sought the help of a doctor/psychologist?
• Does the employee agree that the manager recommends professional mental health counselling?