Encourage employees to take responsibility – organise discussions in small groups about how employees perform tasks, listen to them, recognise inventive decisions and good solutions. Encourage solutions by leading the conversation through questions and avoid offering solutions yourself. Allow employees to implement their proposals.
Implement activities aimed at cooperation, involvement, and knowledge sharing between employees – teamwork training, the profession mapping of smaller teams and sharing such knowledge across the company (with reasonable regularity and practical output). The aim is to value the employee himself/herself and to support and recognise the employees in the teams, while also reducing the uncertainty associated with certain tasks.